Return & Exchange

We're delighted to provide returns and exchanges should you find any defects in the product.

Upon receiving your package, we kindly ask that you capture an unboxing video for our records.
Please complete the exchange form within two days of receiving the package at your address. To enable a smooth exchange process, please ensure that the returned items are in a clean condition, and properly packaged.
Make arrangements to send the items back to our warehouse for exchange; you will be responsible for the shipping fee.
Once we have received and assessed the package, a new item will be sent to the same address at our expense.

If your desired product is out of stock, we will provide two options: exchanging for another product or color, or receiving store credits equivalent to the value of the chosen product.
Please note that we can only accommodate exchanges for issues on our end. Regrettably, we are unable to accept product exchanges for defects resulting from the customer's side.